Active Workplace Group provides reactive maintenance services to organisations across the UK, helping businesses respond quickly when unexpected maintenance issues affect their buildings, facilities or day-to-day operations.
Whether you need support with an unexpected building issue, fabric repair or general workplace maintenance, Active provides a responsive service backed by nationwide facilities management expertise.
Supported by experienced in-house service and fabric engineers and a 24/7/365 helpdesk, our team coordinates reactive call-outs and maintenance support to resolve issues efficiently and minimise disruption to your workplace.
Reactive maintenance is the process of responding to unexpected maintenance issues or faults when they occur, helping restore facilities and workplace operations as quickly as possible.
When unexpected maintenance issues occur, our team coordinates a rapid response to help identify the problem and get your workplace functioning normally again.
Our dedicated helpdesk operates around the clock, providing a central point of contact for reactive maintenance requirements and coordinating the appropriate support.
Active employs skilled service and fabric engineers, giving clients access to experienced maintenance professionals who can respond to issues across their facilities.
Our handyperson and fabric maintenance services cover a wide range of workplace requirements, including carpentry, flooring, plastering, plumbing, lighting and lock replacement.
Rather than requiring businesses to coordinate multiple maintenance providers, our team can support a broad range of workplace maintenance requirements through an integrated facilities management service.
Our CAFM technology provides real-time tracking, asset identification and reporting capabilities, helping improve visibility across maintenance activity and facilities management operations.
Our round-the-clock helpdesk provides a central point of contact for reactive maintenance issues, helping ensure support is available whenever your facilities need it.
Our skilled service and fabric engineers provide responsive maintenance support and consistent service quality across client facilities.
Active delivers facilities management across 350+ UK sites for more than 300 clients, giving organisations access to scalable support across their property portfolios.
Reactive maintenance can be delivered alongside planned maintenance, compliance services, specialist cleaning and other FM requirements, giving clients a single partner for their workplace.
Active provides responsive facilities management and reactive maintenance support to organisations across the UK.
From individual commercial properties to multi-site estates, our facilities management services can be scaled around the requirements of your organisation, with support coordinated through our 24/7/365 helpdesk.
London, Reading, Thames Valley, Berkshire, Birmingham, Manchester, Bristol, Southampton, Oxford, Cambridge, Milton Keynes, Leeds, Nottingham, Cardiff, Edinburgh, Glasgow and locations throughout the UK.
Reactive maintenance is an important part of keeping a workplace operational, but it works best alongside a wider facilities management strategy.
Active combines responsive maintenance support with planned preventive maintenance, specialist services and technology-led facilities management to provide a complete approach to managing workplace requirements.
Our wider facilities management services include:
Proactive maintenance designed to identify and address maintenance requirements before they become unexpected issues.
Fire alarm testing, fire door inspections, sprinkler maintenance, emergency lighting and extinguisher servicing.
Water hygiene testing, Legionella risk assessments, water treatment and compliance controls.
Professional cleaning, deep cleans, spot treatments and sustainable cleaning solutions.
Fabric maintenance, carpentry, flooring, plumbing, lighting, lock replacement and plastering.
Technology-led facilities management with real-time tracking, asset identification and reporting.
Reactive maintenance is the process of responding to unexpected maintenance issues or faults when they occur, helping restore facilities and workplace operations as quickly as possible.
The requirements vary from building to building. Active’s reactive maintenance and handyperson services can support a range of workplace requirements including fabric maintenance, carpentry, flooring, plumbing, lighting, lock replacement and plastering.
Active operates a 24/7/365 helpdesk that coordinates facilities management support and reactive maintenance requirements.
Yes. Active provides both planned preventive maintenance and reactive maintenance as part of its integrated facilities management offering.
Yes. Active provides nationwide facilities management across 350+ sites for more than 300 clients, supporting organisations with single and multi-site requirements.
Active uses CAFM systems with real-time tracking, asset identification, reporting tools and a client portal to improve visibility across facilities management operations.
Yes. Active provides facilities management and maintenance services across Reading, the Thames Valley, London and locations throughout the UK.